Balcão Matosinhos Jovem

Digital Youth Platform

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Overview

Balcão Matosinhos Jovem is a digital platform that simplifies access to services and information for Matosinhos' youth.

The project was developed as part of a broader digital transformation initiative to improve communication between the city council and its younger residents.

Challenge

Create an accessible, modern, and intuitive platform, capable of organizing diverse content while engaging young users through appealing visuals.

Timeline

4 months

Company

Matosinhos City Council

My Role

UX/UI Designer @SmartGov Group

Introduction
Initial Discovery
Before any visual proposal, we conducted a detailed assessment of the existing services, internal structures, and project goals. This mapping was essential to understand the real scope and align it with the City Council’s needs.
Research
Interviews & Research
Based on the results of a focus group conducted by the City Council, we identified key expectations from young people regarding digital experience and access to public services.
Inspirations
References & Inspiration
We analyzed public service platforms and youth-focused digital solutions, both national and international. This benchmarking guided strategic and visual decisions.
Indentity
Visual Identity
We created a vibrant, friendly, and accessible visual identity focused on readability and flexibility. The color palette, icons, and graphic elements reflect the energy and diversity of the youth audience.
Visual Identity & Tone

The color palette was crafted to reflect a youthful, vibrant, and accessible identity.

The colors are combined with bold black outlines and shadows to increase contrast and visual punch. The result is a vivid, dynamic look that catches the eye and reinforces the playful tone of the platform.

The typeface Red Hat Display was selected for its geometric, modern feel. It combines friendliness and clarity, making it ideal for headlines, UI components, and mobile interfaces. It also complements the bold visuals without overpowering them.

Modular Layouts

Flexible structure for diverse content types

We designed modular layouts tailored to various content types such as service pages, events, teams, institutional information, and private areas. This structure supports easy content scalability while maintaining a consistent visual experience.

Core Functionalities

Key features were prioritized to empower youth participation and ensure a fluid, accessible digital experience.

The Balcão Matosinhos Jovem platform was designed to go beyond a standard municipal website — it serves as a functional tool to foster active youth engagement. Features like event registration, real-time chat, smart search, and interactive maps make the experience intuitive and dynamic.

To support the launch, we also created social media visuals aligned with the project’s identity, focusing on topics that matter to local youth and driving traffic back to the platform.

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